If you come from the article Fix OneDrive sync problems, see Is the library configured to be available offline? to begin at the next step.
Update OneDrive for Business to the current release If you are using OneDrive not OneDrive for Business, and you encountered sync issue, you can look for the solutions in Fix OneDrive sync problems. This is particularly beneficial for people using laptops who anticipate working in an area without Wi-Fi.To determine which OneDrive sync client you're using, see Which OneDrive sync client am I using? This indicates that the local copy of those files or folders will never get offloaded, even after 30 days of inactivity. If you have certain files or folders that you want to ensure are always accessible no matter what, even offline, you can! Right-click on any file(s) or folder(s) and select Always keep on this device, and the icon will change to a filled-in green checkmark. Review the section on sync icons so you're completely comfortable with what each means. Alternatively, you can set them to "Always keep on this device" to ensure they're accessible while offline. If you have certain files or folders you want to always be accessible even when offline, or otherwise anticipate working in an area without internet access, it is important to at least open those files and ensure they are downloaded to your computer in advance. Note: "Online-only" files (those sporting a blue cloud icon) are not accessible without an Internet connection. They can be opened like any other file on your computer before the file opens it will be downloaded automatically. Once offloaded, these files will appear as a cloud icon on your computer, indicating that they are not stored locally on your computer.
Once accessed, they will automatically download and remain available offline for up to 30 days of inactivity before offloading once more.īy default, OneDrive sync client will automatically offload any locally stored copies of synced files if they have not been used in more than 30 days.
If it's not accessed again within 30 days, it will "offload" the local copy, but still be accessible and will download again once accessed.
The entire "Meeting Notes" folder has been set to "Always keep on this device." (solid green checkmark).In the example pictured below, all files are synced, however:
When viewing your files and folders in Windows after sync is turned on, they will all still display regardless of their sync status for easy access. Simply navigate to the "Stonehill College" folder within File Explorer on Windows (or Finder on macOS) to view your synced Department Sites.
Note: If you’re using a Mac, please make sure you have the latest version of OneDrive installed on your computer. With the added benefit of Files On-Demand (enabled by default), you can safely sync your files without worrying about your hard drive filling up with everything on the SharePoint site. To achieve this, you’ll need to sync the contents of the SharePoint site to your computer.
This can make opening and saving files stored in SharePoint much faster and easier, eliminating the need to repeatedly download and re-upload documents through a web browser as you edit them. Additionally, you can save and open SharePoint files the same way you would any other, even when using software that doesn't directly connect to the O365 cloud (a feature mostly exclusive to Office applications).
In addition to files in your OneDrive, as well as the new OneDrive PC Folder Backup feature, the OneDrive Sync Client can also allow you to access your departmental SharePoint files in the same place you access all your other files - directly within File Explorer (or Finder in macOS), without needing to go through a web browser.